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Refund Policy

Refund, Return & Cancellation Policy

Mobiigo is a mobile marketing service owned and operated by Platinum Marketing Group. At Mobiigo, our goal is to ensure your 100% satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Mobiigo within 30 days of purchase date. Websites & Mobile Websites:   Any deposit is refundable until project is agreed upon by client and Mobiigo. Once work commences deposit is not refundable.  Final payment is due upon completion and final approval of customer. Projects where payment is made in full upfront customer is entitled up to a 65% refund should customer dissapprove final work. Hosting Plans: All hosting plans are paid in advance and all sales are final. Customer may cancel this service prior to the renewal of their plan by contacting customer support. SMS Text Marketing Service: SMS Text Marketing Service plans are paid in advance and all sales are final. Customer may cancel this service prior to the renewal of their plan by contacting customer support. Proximity Marketing: Proximity Marketing deposits are non refundable after customer has approved the project.  Final payment is due upon completion of project and final approval of customer. Customer may cancel this service prior to the renewal of their plan by contacting customer support. Custom Projects with Written Agreements: Any custom projects or plans that are specified in a separate written agreement may contain its own terms and conditions, which may include specifics on refunds, cancellations, or exchanges.  This written custom agreement supersedes the above terms and conditions. Should a refund be issued please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.   You can contact Mobiigo several ways: 1) Mobiigo contact form. 2) Mailing Address: Mobiigo 1976 La Cienega Blvd., #340 Los Angeles, CA 90034 USA 3) Office Phone: 877.640.4311

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